Mid Atlantic Waterproofing Clients

March 31 2008

Often companies and people will readily hear about complaints (unfortunately not the complainants) one has about the quality of work a company might perform. My husband and I wanted to take a moment to thank Mid Atlantic Waterproofing for the wonderful job you performed in our basement. From the very beginning we were met with professional, caring and knowledgeable employees at MidAtlantic.

Mike was out first contact who came to our home and assessed the problems we were experiencing. As most people are experiencing difficult financial time, Mike and you worked with us to try to in a solution that fit within out financial budget. At that point, my husband and I were still not sure about our financial situation. Charles then called us for a follow up to work with. We were happy we met with you again and were about to work out a mutually agreeable situation. We appreciate your ability to wok within our means and your patience. That was out first positive experience with Mid Atlantic Waterproofing.

On the day of the actual job, we were a bit nervous about the “mess” that was inevitable when breaking up concrete. Much to our surprise, the experienced and caring foreman and workers were very neat, clean and as inconspicuous as possible. They did not traipse dust or dirt through our house, they were quiet and professional and answered all of our questions to lay our fears to rest. They made their work harder by hauling the concrete through the basement windows and sending supplies down the basement in that same manner.

The workers wrapped the doorway and our personal items in plastic then cleaned the walls and floor with a broom and hose. They went out of their way to make this a smooth process. It has only been a couple of weeks since the work was completed and we have already noticed the improvement in the moisture and smell that pervaded our home. I looked into, and had other companies come to my home. None of them offered the services Mid Atlantic does, from the air vents in the cinder blocks to covering the whole floor with cement and not leaving the French drain exposed. You truly have this down to a science. Thank you for all you have done.

Sincerely,

Nadia & Glenn Domenick

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Mid Atlantic Waterproofing
in York, PA

Attention: James Deaigo (Mid Atlantic Waterproofing Employee)

Dear James,

We are writing this letter to make you aware of the professionalism your project manager Phil, foreman Brian and the work crew showed during their job at out home.

We never would have believed that carrying buckets of numerous item s you thirteen stairs could be accomplished with respect to our home. These men were courteous, respectful, and extra hard working.

We were certainly impressed with this crew. We would recommend these gentlemen to do work for any of our neighbors and friends. Keep up the great work ethics.

Thank you for our peace of mind. We will never have water in our basement again. They did such a wonderful job.

Sincerely,

Mr. & Mrs. Mark Schabel

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On June 10 2007 your company (Mid Atlantic Waterproofing) installed a French drain and sump pump in the basement of my home. Water had been into the basement for almost a year. Well it’s been five months and after some heavy rains I can say no water has entered my basement.

I am very pleased with the work and the service I received. The workmen were very professional and courteous. They arrived on time, came in, did their job. The work was done in the four hours as stated by Mr. Mc Dowell. I found Mr. Mc Dowell to be an excellent representative for you company he is well informed, explained everything clearly and he really know his product. I was very impressed.

I am pleased with the work and your employees. Thanks for a job well done.

Zenoia Dunmore

Mid Atlantic Waterproofing

Another Happy! Mid Atlantic Waterproofing Customer.

We wish to express our satisfaction of how Phil Oldham presented us with professional guidance when dealing with the wet crawl space at our house.

Presently the moldy smell does not permeate the house as before. My wife is not affected as before and the air quality on the fist floor of our house is much improved.

We appreciate the responsiveness in the follow up service calls made after the original job was completed.

Thank you,
Joseph & Mary Ruth Knott

Hello,

I saw your advertisement in The Merchandiser Newspaper (November). I just want to say that my husband and I have used your company almost 6 years ago and still have not see a drop of water in the basement.

We have recommend your company to all our friends and family who complain about their basement. We are so glad we trusted you to help our Most Precious Investment and since then we have another room to use in our home. We are truly so greatful and happy with you work, it was worth every penny of it.

Thank you,

Lita & Walter Hurrell
Little Ferry, NJ

Ps. If you need to use us as a reference please do so.

A client writes to us…
We are writing in reference to the work your company has just done for us. We were having problems with water in our basement. We called your company and your representative, Kevin Purdy, came out promptly to review our situation and offer advice. He was very professional, courteous and knowledgeable. He was able to give us a date, which was a pleasant surprise.

It has been a pleasure doing business with your company and with someone that actually did as they said they would. We are pleased with the work you did for us and we will recommend you to anyone that needs your services.

Thank you.

Farley Y. Holladay Jr.

Basment Waterproofing by Mid Atlantic Waterproofing